s

Hail in Fort Worth and Arlington

Hail Stone

If your home was affected by the hail storm this morning, here are a few tips to help prepare you for what comes next.

  1.  “The Solicitors are coming”.  Nothing draws more Door-to-Door solicitors than a hail storm.  If you prefer that they do not disturb you, place a hand-written note on the door “Attention: Roofers and Contractors, Please do not knock on my door”.  The “No Solicitor” sign rarely calls off the wolves.
  2. Do not feel like you have to move quickly.  Creating a sense of urgency is a tactical move that sales people use to get you to sign up quickly.
  3. Your Deductible.  90% of the contractors are going to tell you they can “Waive your Deductible”  Be cautious if they say this.  They have no idea what your deductible amount is, therefore how can they waive it.  In addition, are they willing to commit fraud or cut corners in order to accomplish waiving the deductible.  There is a right way to do business without sacrificing any quality.
  4. Is the Roofer Licensed?  Check with RCAT to determine if your contractor is licensed:  http://roofingcontractors-texas.com/.  The state of Texas does not require licensing but many legitimate contractors have been licensed by RCAT (Roofing Contractors Association of Texas)
  5. NTRCA also has a good list of contractors to choose from.  These contractors are local to North Texas and cannot be a member without proper insurance.  Visit the North Texas Roofing Contractors Association website at https://www.ntrca.com/ to determine just who is on your roof.
  6. BBB Fort Worth – Any business can be a member, but do they have any negative reviews?  This is what to look for with the BBB.  The rating alone can be misleading.  Please look at the reviews.
  7. Angie’s List – Also a great tool to research the roofing contractors that you are considering.  Reviews of contractors are listed throughout.
  8. General Contractor vs. Roofer – Many General Contractors specialize in Roofing but can also help you with Fence damage, Gutter damage, Window damage, Siding, Skylights, etc.  Hiring a general contractor helps simplify how many trades people you meet with, which provides for greater peace of mind.  Most companies that specialize in Roofing only, still sub-contract the roofing installers.  They do not typically employ the installers, especially in the Residential market.
  9. Insurance – General Liability will provide some protection, but please make sure it is valid.  Make sure you get a copy of the Insurance certificate and call the Insurance Provider to verify coverage.  You may also request a waiver of liability for another layer of protection.
  10. Your Insurance Claim – In most cases, the insurance company pays fair market value for all damage.  Therefore, have all items repaired/replaced.  Unfortunately, it is very common for roofers to cut corners – by leaving the old felt on your roof, not replacing flashing, vents, etc. even though it was paid for.  Many roofers will tell you to leave your gutters (or other items) unrepaired in order to offset paying your deductible.  This is not a good practice, especially if they invoice the insurance company that they were repaired.  This is insurance fraud.  There are plenty of funds available to have all items repaired/replaced in most cases.

 

If You’re Going Through Hail, We Can Help!!!

Posted in Uncategorized

How Do I stop all the solicitors and roofers knocking at my door?

Solicitor at the door

 

If you live in Decatur, TX, you might be getting overwhelmed with roofers at your door.  Roofing solicitors after a hail storm is one of the biggest problems with our industry.  Most cities do not require any permits or background checks.  Add that to the amount of Roofers in the industry and you get tons of knocks and marketing materials.  There are many problems in the roofing industry that need to be fixed and this is certainly one that not only homeowners wish to eliminate, but roofing companies as well.  The sad truth is, many homeowners will hire the salesman who comes to their door.  Because Door-to-Door sales has been an effective pro-active form of selling for a long time, companies still use it.  But if you do not want to hire someone “on-the-spot” and like to research the companies you do business with, here is a big tip to eliminate the solicitations:

Print or hand-type a note that specifically asks the roofers and contractors not to knock on your door.  The “No Solicitor” signs that you buy at the store do not always work but a note specifying roofers and contractors should do the trick.  I do encourage you to allow their marketing material to be left on the door (unless you have already selected a contractor) This will allow you to shop around for a company who may install a better product or utilize a better installation technique like hand-nailing.  If you have already selected a contractor, you might specify “No Marketing Material” on your note as well.

Many companies will encourage you to “sign up today” and they will put a yard sign in your yard to help “call off the wolves”.  This may help reduce the amount of individuals at your door but it could also encourage solicitors to knock your door because they may feel you are ready to make a decision and hire them if they promise a better deal.

Another mistake homeowners often make is hiring and completing their project quickly to end the whole solicitor problem.  While this philosophy can work out okay, in many cases it could also lead to hiring the wrong company.  Research, Research, Research.  It is very important in our industry.  Here are a few association websites you can visit to research the companies you are considering:

RCAT (Roofing Contractor’s Association of Texas) – This is a great resource because it will list which companies are licensed by RCAT.  Since the state of Texas does not require licensing in the roofing industry, RCAT is a great starting point.  You can narrow down your search from the sites listed below.

NTRCA (North Texas Roofing Contractors Association) – The companies that are truly local and established will be members of this organization.  In addition, the NTRCA has the strictest guidelines for their Roofers above any other organization in North Texas.  There are no licensing requirements to be a roofing contractor in the state of Texas, so an organization like the NTRCA is especially helpful.  In fact, If you don’t use Super Roofman, please use someone who is a member of the NTRCA.

BBB Fort Worth  – Just about anyone with a business name can be a member of the BBB, however it is still a great source for homeowners to check out…just in case the company you are considering has unresolved complaints that have been filed with the Better Business Bureau.

Angie’s List – Angie’s List has some minimal requirements of their contractors and it is a great source to see detailed testimonials or complaints about roofing contractors, however they do charge homeowners an annual membership fee.

 

If You’re Going Through Hail, We Can Help!

Posted in Uncategorized

Blown In Insulation & Animal Contamination Cleanup

Insulation

 

While we have always been a source for blown-in attic insulation, we have now teamed up with ALLGone Services to offer our clients help cleaning up the mess that animals leave behind in your attic.  One of the biggest problems with having rodents or other nuisance animals in your attic is the mess they leave behind.  These pests leave behind droppings, urine, hair & fur and can cause health problems in addition to foul odors.  Droppings contain diseases and serve as breeding media for certain insects that carry other diseases.  ALLGone will remove the pests and bring us in to remove the rest.  Once your attic space is sanitized, we will cover your soffit vent openings, light fixtures and blow in your new attic insulation.  Just let us know what R-Value you would like.  In addition, consider a radiant barrier to help block out 95% of the UV rays and lower the temperature in your home.  We install perforated barriers that are attached to the underside of your rafters versus the sprayed in version with lower UV blockage.  For more information about ALLGone Services, please visit www.AllGoneServices.com

Posted in Uncategorized

Roof Repairs: Identifying Problem Spots

Car in roof

 

When replacing your roof, there are several problem spots that you should know about.  The information shared herein discusses the most common areas.  Of course, there are some that are unforeseen but most problem spots are common from one roof to another.  The areas on your roof that are most prone to leaks are the penetrations where your plumbing vents, exhausts, chimney, skylights, etc. are installed.  In addition, your valleys and flashings are also common problem spots.  These areas are often ignored by roofing companies because it takes time and money to do it right.  Some companies underbid the replacement of your roof and therefore have to make up their profits by cutting corners.  I have seen so many roofs where corners were cut and if the roofer would have invested around $400 more, it would have meant the difference in a good roof installation verses a bad one.  If you need a new roof, please, please, please do not assume that all roofing companies are created equal or that it’s simply taking off shingles and installing new ones.  In addition, look for the following items to be discussed when you initially meet with the contractors that your considering.  1)  ROOF BRAND:  When buying a new air conditioner, you can choose a dependable brand or the less expensive “off-brand”.  It’s the same with shingles.  Some companies get volume discounts by dealing with specific manufacturers.  Nevertheless, do not let the roofer guide your decision to use an “off-brand”.  Stick with established manufacturers like CertainTeed and GAF.  2) PLUMBING VENTS:  Why install a 25- year or 30-year shingle and then install a 5-year auto-caulk?  Lead Boot Jacks do cost a little more, but they don’t become brittle and crack after 5 or 7 years.  I see this shortcut most often.  3) VALLEYS:  I am always surprised when I tear off a roof and find nothing protecting the valleys.  In some cases, it’s just felt there.  Some companies will take it a step further and install a sheet metal, but as your house shifts, there will be tension around the nail penetrations and is still likely to leak with ice damns.  Installing an ice & water shield in the valleys and around the penetrations will help avoid this.  Ice & water is a little more expensive than sheet metal, but it performs better under these circumstances. purchase web domain .  4) CHIMNEY:  Your insurance company will not always include re-flashing your chimneys, but even if they do not, it should be discussed and included when applicable.  Have your roofer inspect the chimney cap as well.   If you have a brick chimney, have it inspected thoroughly.  In some cases, the mortar between your brick is cracking and allowing water to penetrate.  5) SKYLIGHTS:  Much like chimneys, the flashing is often the problem.  Installing ice & water under the flashing is also recommended…..and of course, make sure there are not cracks in the dome.  If you’re going through hail, we can help!

Posted in Uncategorized

Selecting A Contractor – What To Look For

NTRCA Logo

 

If you are in need a new roof, researching the companies that you are considering is one of the most important decisions you will make.  Unfortunately, Roofers are a Dime-A-Dozen and many homeowners do not take it seriously. cloud data .  They believe that all roofers are created equal and that being a roofer means that you are trained, certified, and regulated.  But that is not the case.  There is a significant difference between legitimate roofing companies and “Chuck In A Truck”.  The unsuspecting resident may not know what resources are available to identify who is on their roof.  If you live in the Dallas/Fort Worth metroplex and need a new roof, the first place to look is the North Texas Roofing Contractors Association website (www.NTRCA.com).  It is the premier resource for roofing contractors working and doing business in North Texas.  “Accredited” members are held to the highest standards.  In fact, you can’t become an accredited member until you have been in business for at least 2 years.  In addition, you must have the proper insurance requirements.  Since the state of Texas will not require any licensing, the NTRCA is one of your best bets to find a good company.  Angie’s List is a popular resource as well.  It has the name recognition that many folks have come to trust, however do not stop there.  Cross referencing is crucial.  It’s too easy to leave positive reviews or even pay someone to leave a positive review.  Check out multiple sites.  One up & coming site is The Good Contractors List.  It has a few similarities to Angie’s List, except they do not charge homeowners to be members.  In addition, they meet with their contractors face-to-face but only after that contractor has been referred.  This eliminates just “anybody” becoming a member.  The Good Contractor’s List also Guarantees the work performed by their contractors….up to several thousand dollars.  That’s Awesome!  Many homeowners also use the Better Business Bureau.  It is a common and trusted resource.  Make sure you check the Fort Worth BBB as well as the Dallas BBB for the company you are considering.  Finally, do your own research.  Make sure they have a Texas license plate on their vehicle and ask to see their drivers license to ensure they are from Texas.  Make sure they have a brick & mortar office, not just operating out of their kitchen or garage.  Stop by to check it out for yourself.  

“If You’re Going Through Hail, We Can Help!”

 

 

 

Posted in Uncategorized

Certified Roof Installers vs. Day Laborers

Cheap RoofersCheap Plumbing VentNo Chimney Flashing

 

A customer once asked me if I could “lower the price on my bid” because he assumed I was just using day laborers and paying them $10 per hour.  I kindly explained that we do not use day laborers for our roof installations and he hung up.  Quality is not always in the cards.  I have driven by and inspected many faulty installations and some really poor workmanship through the years and can only assume that someone on that project did not know what he was doing.  Since there are not licensing requirements in the state of Texas, anybody can be a roofer.  But what are the legitimate companies doing to compete with these “Doopty Doops”?  Well most legitimate roofing contractors will obtain formal training for their project managers, sales managers, and crew members.  Roofing is by no means rockets science, but there is a science to installing a roof properly.  All too often, we see day laborers who think it’s just a matter of taking off shingles and installing the new ones.  Instead of removing the old shingles, they overlay. server information . salesforce service cloud .  Or perhaps they remove the shingles but leave the old felt on which eliminates the opportunity to properly inspect the roof deck.  They avoid hand nailing and use pneumatic guns without thoroughly inspecting the calibration and shoot the nails into the wrong spot on the shingle.  A few weeks or months later, the shingles begin sliding off the roof as pictured above. dns server  When you try to call your cheap roofer back to fix the problem, his phone no longer works or he’s back in his home state.  You get what you pay for.  Everyone knows that bit of advice but for some reason, some fail to follow it.  Always research your roofer.  If you can’t find any information about them online at the NTRCA’s website (North Texas Roofing Contractors Association), then they may either be a new business or not legitimate.  Check to see if they have an actual brick & mortar address and not operating from their home.  Check their address on Google maps or stop by for a visit.  Although using certified crews, paying rent for a brick and mortar address, and being a member of invaluable organizations does in fact cost money, we legitimate roofing contractors do it because it is the right way to operate a business and be available for our clients.  It’s about making the customer’s life as stress-free as possible and many companies do want to make that possible.  If you’re going through hail, we can help!

Posted in Uncategorized

WHY DO WE HAND NAIL?

Hand Nailing

Most roofing companies install roofs using pneumatic nail guns.  It’s faster, cheaper, and it’s considered the norm.  While some companies focus on a quick roof, a select few take a different approach to your project.  Hand nailing is somewhat of a lost art now-a-days.  Most companies want to save time and money by “doing what the other companies do”.  However, the additional funds for an experienced hand nail crew is minimal as is the time added to the project (only about 2 hours additional for most homes).  When I first began my roofing business, I came across a gentleman in Grapevine that used to sell pneumatic nail guns.  He hired me because we hand nail.  He was aware of the problems created by a nail gun.  Since then, I have been fortunate enough to have handled several projects for homeowners who prefer their roofs be installed the best way possible.  But be careful to select a contractor who’s crew is not experienced at it.  Workers who are not used to it will wear out their forearms and right about the time they get 50% of the roof on, they start taking shortcuts (Fewer nails per shingle or hitting them at the wrong angle).  

If You’re Going Through Hail, We Can Help!

 

 

Posted in Uncategorized

How Do I Stop The Solicitors & Roofers At My Door?

Solicitor at the door

All the Solicitors at your door after a hail storm is one of the biggest problems with our industry.  Most cities do not require any permits or background checks.  Add that to the amount of Roofers in the industry and you get tons of knocks and marketing materials.  There are many problems in the roofing industry that need to be fixed and this is certainly one that not only homeowners wish to eliminate, but roofing companies as well.  The sad truth is, many homeowners will hire the salesman who comes to their door.  Because Door-to-Door sales has been an effective pro-active form of selling for a long time, companies still use it.  But if you do not want to hire someone “on-the-spot” and like to research the companies you do business with, here is a big tip to eliminate the solicitations:

Print or hand-type a note that specifically asks the roofers and contractors not to knock on your door.  The “No Solicitor” signs that you buy at the store do not always work but a note specifying roofers and contractors should do the trick.  I do encourage you to allow their marketing material to be left on the door (unless you have already selected a contractor) This will allow you to shop around for a company who may install a better product or utilize a better installation technique like hand-nailing.  If you have already selected a contractor, you might specify “No Marketing Material” on your note as well.

Many companies will encourage you to “sign up today” and they will put a yard sign in your yard to help “call off the wolves”.  This may help reduce the amount of individuals at your door but it could also encourage solicitors to knock your door because they may feel you are ready to make a decision and hire them if they promise a better deal.

Another mistake homeowners often make is hiring and completing their project quickly to end the whole solicitor problem.  While this philosophy can work out okay, in many cases it could also lead to hiring the wrong company.  Research, Research, Research.  It is very important in our industry.  Here are a few websites you can visit to research the companies you are considering:

NTRCA (North Texas Roofing Contractors Association) – The companies that are truly local and established will be members of this organization.  In addition, the NTRCA has the strictest guidelines for their Roofers above any other organization in North Texas.  There are no licensing requirements to be a roofing contractor in the state of Texas, so an organization like the NTRCA is especially helpful.  In fact, If you don’t use Super Roofman, please use someone who is a member of the NTRCA.

BBB Fort Worth & BBB Dallas – Just about anyone with a business name can be a member of the BBB, however it is still a great source for homeowners to check out…just in case the company you are considering has unresolved complaints that have been filed with the Better Business Bureau.

Angie’s List – Angie’s List has some minimal requirements of their contractors and it is a great source to see detailed testimonials or complaints about roofing contractors, however they do charge homeowners an annual membership fee.

The Good Contractor’s List – Great new organization that actually hand picks their contractors via both referral and a personal interview process.  In fact, if you hire a contractor through their site, they Guarantee the work (up to a certain dollar amount).  That’s pretty Bold!  It’s also Free for homeowners.

If You’re Going Through Hail, We Can Help!

Posted in Uncategorized

New Law regarding contractors and public adjusters

Several people living in Keller, Southlake, Haslet, and other areas of the metroplex will be getting their roof replaced over the next several weeks and there have recently been legal changes to what a roofing contractor can and can not do regarding their assistance to homeowners who are filing an insurance claim.  If you need a new roof, be careful about hiring a roofing contractor who claims to be an “insurance claims specialist” or one who offers to “represent you” regarding your claim.  As of September, 2013 this practice is no longer legal.  While there is nothing illegal about a roofing contractor walking you through your paperwork or discussing what you can expect in relation to your insurance claim, he or she is not allowed to act as an adjuster or an attorney.  If your insurance company is not offering you a fair settlement amount with your insurance claim, let me know.  I have a personal relationship with individuals who can help…legally.

f-011

If You’re Going Through Hail, I Can Help!

 

Posted in Uncategorized
Super Roof Man Super Roof Man Super Roof Man