FAQs

Super Roofman Frequently Asked Questions

You'll frequently have a few inquiries after a storm, an accident, or when you see the damage spots on your roof. We strive to address all of your most frequent questions about roofing and general building on this website.

If your question is not addressed below, please give SuperRoofman™ a call or reach out today!

How long have you been in business?
Are you insured? Can I have a copy of your insurance certificate and call to verify that it is valid?
Can you repair all the damage to my property, or just the roof?
Is your company licensed by RCAT? Can I call to verify that your license is valid? (Less than 10% of local roofers are licensed by the Roofing Contractors Assoc. of Texas)
Do I pay anything prior to the start of the job?
What type of labor warranty do you provide?
How do I know if my insurance company has paid me fairly?
If your estimate is lower than the insurance company’s total, will that save me money or save the insurance company money?
Do I have to pay my deductible?
Are you a member of the NTRCA (North Texas Roofing Contractors Association) (Most of the legitimate roofing company’s in DFW are proud members of the NTRCA)
How long will it take to complete my project?
Are you headquartered in Dallas/Fort Worth or in some other area?

Here are a few things to listen for during your appointment.

Did they mention how many nails will be installed in each shingle?
Will they have a supervisor on-site?
Will they inspect the attic prior to job start & again upon completion?
What is their process for protecting the grounds and cleaning up?
Did they mention reliable brands such as CertainTeed or GAF?
Did they mention whether your ventilation is adequate or suggest any improvements?
Did they discuss any shingle options that can save you money on your insurance premium?

One final consideration:

Do you feel comfortable with the salesperson and do you also feel comfortable with the company he or she represents? People in the sales industry are typically trained to be likeable, so make sure you research the company they work for. Look up their Google reviews. Does it appear that the reviews are from actual clients? Visit NTRCA.com and verify if they are Accredited members. What is their rating with the BBB (Better Business Bureau). Also, Search for contractors on rooftex.org to verify that they are licensed by RCAT.